Quality Question Bank
for Exam preparation

Q2. Of the following statements, which one(s) is / are true?

1. Quality is the usual result when skilled designers and skilled implementers work on the project
2. None of the above
3. Quality is 10% skill and 90% luck
4. Quality can be achieved with the proper combination of personnel, materials, methods, and time to do the work
5. A and C

Q3. The products manufactured during 1800s were unique. How quality was ensured in this era?

1. Through renovation
2. Through inspection
3. Through calculation
4. Through repair

Q4. CIP is:

1. A sustained, gradual change
2. all of the above
3. Continuous improvement process
4. Includes constancy of purpose and commitment to quality as part of its focus
5. a and b

Q5. What is the benefit of an organisation adopting a quality management system?

1. Facilities opportunities to enhance customer satisfaction
2. All of the above
3. Addresses risks and opportunities to enhance customer satisfaction
4. Improves the organisations overall performance and provides a sound basis for sustainable development initiatives

Q6. For a Poisson distribution:

1. The mean is greater than the variance
2. The mean is less than variance
3. The mean is equal to the variance
4. Cannot be determined

Q7. Inspection, scrap, and repair are examples of ______________

1. internal costs
2. external costs
3. costs of dissatisfaction
4. societal costs

Q8. The primary responsibility for establishing design and test specifications should rest with

1. manufacturing
2. senior management
3. procurement or purchasing
4. engineering
5. quality control

Q9. Identification of customers and listening to the Voice of Customer (VoC) are a part of:

1. Quality Assurance
2. Quality Planning
3. Quality Control and Improvement
4. Quality Execution

Q10. According to current quality management thinking, which of the following approaches to quality improvement is least likely to produce positive results?

1. increased inspection
2. continuous improvement
3. quality circles
4. statistical quality control
5. use of worker suggestion systems